Are you a detail oriented individual with strong English, verbal, and written skills, have sound business judgment, outstanding organizational, analytical and creative problem-solving skills? Are you energetic, outgoing, love to smile and interact with the public? Are you a people person, would you like to be part of a hardworking/friendly team? Ana’s Valet Cleaners is seeking a Customer Service Representative to fill an opening. Your primary job will be to provide excellent service to our laundry and dry cleaning customers. Join our team!
Training will be held at our Kentfield Location, 2 Weeks Paid Training
$15.00 per hour
Monday to Friday
Paid time off
No experience required in the Dry Cleaning industry
RESPONSIBILITIES & JOB DESCRIPTION:
Assist customers at our counter, building relationships with consistent customers
Operating a POS system, ringing in customer sales
Reconcile daily credit sales
Conduct accurate / secure store inventories
Resolve customer service situations at the counter.
Prepare items to be sent for processing to our processing facility. · Maintain an immaculate store, front to back
Greet customers, answer phone, and keep store neat and clean. ~Handle customer concerns and issues.
Separate incoming dry cleaning orders according to garment type. Point out items that need special care. Note any customer requests such as spot removal or repairs.
Create and calculate orders, collect and process payments.
Retrieve customer orders, checking for accuracy.
Responsibly Close & Open store per needed
Wash, dry, and fold drop-off laundry orders as needed.
Opening and closing store responsibilities such as balance cash register, sweep floors, dust, and wipe down machines and counters.